Items are missing from my order

Created by Support Litzzy, Modified on Fri, 16 Oct at 10:02 AM by Support Litzzy

First, check your shipping emails. Orders with several items often ship in separate packages with different tracking numbers, so the missing item may still be on its way.

If every package has arrived and something is still missing, contact us within 30 days of delivery with your order number and photos of what you received, the package, and the full shipping label. We will send the missing item(s) for free or refund that part of your order.

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