I received someone else’s order

Created by Support Litzzy, Modified on Fri, 16 Oct at 10:02 AM by Support Litzzy

We are so sorry for the mix-up. Please send us your order number and photos of:

  • The item(s) you received
  • The shipping label, showing the name, address, and tracking number
  • The packaging (please keep it until we have resolved this)

We will reprint your own order for free or refund you in full, whichever you prefer. You do not need to return the other order.

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