What isn’t covered by the refund policy?

We reprint or refund any item that arrives defective, damaged, or different from what you ordered, and any package that is lost in transit. The following situations are not covered:

• Change of mind. Your item was made specifically for you and cannot be resold.
• Ordering the wrong size. Please check the size chart on the product page before you buy.
• An incorrect or incomplete shipping address entered at checkout and not corrected within 12 hours.
• Refusing delivery, or leaving a package unclaimed until the carrier returns or disposes of it.
• Normal wear, misuse, or damage from washing against the care instructions.
• Minor color differences between your screen and the printed product.
• Gift cards, which are non-refundable.

Claims must be made within 30 days of delivery. Full details are in our Refund and Return Policy. Not sure whether your case is covered? Contact us and we will give you an honest answer.