I ordered the wrong size, color or design by mistake

Created by Support Litzzy, Modified on Fri, 16 Oct at 10:02 AM by Support Litzzy

Within 12 hours of ordering, we can still change it for free. Send us your order number and the correct size, color, or design.

After 12 hours your item is already being made. Because every product is made to order, we cannot refund or exchange an item when the size, color, design, or personalization you chose was made correctly. See our Refund and Return Policy.

Please still reach out. Mistakes happen, and we will look for the best option we can offer you.

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