How do I change my shipping address?

Created by Support Litzzy, Modified on Fri, 16 Oct at 10:02 AM by Support Litzzy

Within 12 hours of ordering: send us your order number and the complete new address, and we will update it for free.

After 12 hours: your order has entered production and the address can no longer be changed.

After your order ships: we cannot reroute it, but most carriers let the recipient request a redirect or a hold at a local facility. Contact the carrier with your tracking number.

Please check your address carefully at checkout. A package returned because the address was incomplete or incorrect is not covered by our Refund and Return Policy.

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