Yes. You can cancel for any reason and get a full refund within 12 hours of placing your order. Just submit a ticket or email support@litzzy.com with your order number.
After 12 hours your order is in production and can no longer be cancelled. The one exception: if we cannot ship your order within the estimate in our Shipping Policy, we will email you and you can cancel then for a full refund.
Refunds go back to your original payment method. We issue them within 3–5 business days, and your bank then needs another 5–10 business days to show them on your statement.
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