I made a typo in my personalization. Can I change it?

Created by Support Litzzy, Modified on Fri, 16 Oct at 10:02 AM by Support Litzzy

Yes, if you contact us within 12 hours of placing your order. Send your order number and the exact text or option you would like instead, and we will update it before production starts.

After 12 hours your item is already being made and the personalization can no longer be changed. Because we print exactly what was entered at checkout, we cannot offer a free reprint for an item that matches the details on your order, so please check your spelling carefully.

If your item arrives with personalization that is different from what you entered, that is our mistake and we will fix it for free. See our Refund and Return Policy.

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