I haven’t received an order confirmation email

Created by Support Litzzy, Modified on Fri, 16 Oct at 10:02 AM by Support Litzzy

When your payment goes through, we automatically send a confirmation email to the address you entered at checkout, usually within a few minutes.

Please check your Spam or Junk folder and, in Gmail, the Promotions tab. A small typo in the email address at checkout is the most common reason the email never arrives.

Still can’t find it? Send us your name, the email address you think you used, and roughly when you ordered. We will find your order and send the confirmation again.

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