Why isn’t my discount code working?

Created by Support Litzzy, Modified on Fri, 16 Oct at 10:02 AM by Support Litzzy

If your code is rejected or your total does not change, it is usually one of these:

  • A typo. Copy and paste the code, with no spaces before or after it.
  • Already used. Most codes work once per customer.
  • Expired. Every promotion has an end date.
  • Not eligible. Some codes only work on certain products, above a minimum order amount, or for the email address they were sent to.
  • Another offer is already applied. Some codes cannot be combined with other codes or with automatic deals in your cart.

Checked everything and it still does not work? Contact us before you place your order, with the code and a screenshot of your cart, and we will look into it.

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